AVISO - PARTS OF A BUSINESS LETTER -

ESTA PROYECCIÓN SE LLEVÓ A CABO EL VIERNES 26 DE SETIEMBRE DE 2008 Y FUE DIRIGIDO A LAS ALUMNAS DEL CUARTO CICLO NOCHE - BUSINESS LETTER.

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7. Salutation

The salutation is used in all formats except the Simplified Letter and the Memo.

The following are salutations used in American business letters:

• Dear Sir:
• Dear Madam: (may be followed by title, such as Dear Madam Chairperson:)
• Gentlemen:
• Ladies:
• Dear Mr. Bryan:
• Dear Ms. Gray:
• Ladies and Gentlemen:
• Dear Personnel Director: (a gender-free title)

6. Attention Line

This is used when you do not know the name of the person you are writing and the letter is addressed to the firm. Example:
“Attention: Head of Accounting.”
When you know the name of the person you are writing but are unsure of the title. Ex.:
“Attention: Customer Service,”

Another way of doing this is to use the attention line and send copies of the letter to the appropriate department.

5. Inside address

This should include the name of the person you are writing, the person’s title (if available), the name of the firm and the firm’s address.

4. Confidential

Use this word when the person to whom the letter is addressed is the only one who should read the letter. Physically separate the word from the rest of the letter by two lines.
To assure confidentiality, include the word “Confidential” on the envelope.

3. File Number

On occasion, you may wish to include the file number of the project, case, or order that the letter refers to.
The file number should be physically separated from the date by two spaces and from the part that follows by two spaces.

Date (Example two)